Privacy Policy

This Privacy Policy explains how NewsRipple ("we", "us", "our") handles personal data when you visit newsripple.life, read our articles, or contact our editorial desk. We are committed to transparency and to handling information responsibly in line with applicable Singapore data protection expectations and general best practices for media organisations.

1. Who we are

NewsRipple operates an independent news desk at 111 Middle Road, #06-03 National Design Centre, Singapore 188971. For privacy-related enquiries, contact [email protected] or write to the postal address above. General editorial contact: [email protected], telephone +65 6225 3841.

2. Scope

This policy applies to personal data collected through our website, contact form, email correspondence, and any future subscription tools we may introduce. It does not govern third-party websites linked from our pages, including Google Maps embedded on the contact page. Those services maintain their own privacy terms.

3. Data we collect

Contact form and email. When you submit our contact form or email the desk directly, we may collect your name, email address, phone number (if provided), subject selection, and message content. We use this information solely to respond to your enquiry, process corrections, or evaluate partnership proposals.

Technical logs. Our hosting provider may automatically record standard server logs including IP address, browser type, referring URL, request time, and pages viewed. We use aggregated log data to maintain security, diagnose outages, and understand broad readership patterns without building individual profiles.

Cookies and similar technologies. We store a consent preference cookie so the cookie banner does not repeat on every visit. Optional functional and analytics cookies are used only if you accept them via the banner or cookie settings link in the footer. Details appear in our Cookie Policy.

We do not knowingly collect sensitive personal data such as government identification numbers, financial account details, or health records through this site. Please do not include such information in free-text messages unless strictly necessary and you consent to our processing for the stated purpose.

4. Purposes and legal bases

We process personal data for the following purposes: responding to reader enquiries; publishing corrections and follow-up communications; maintaining website security and performance; complying with lawful requests from authorities; and, where you opt in, understanding aggregate site usage through analytics cookies. Our primary basis is legitimate interest in operating a news service and communicating with readers, supplemented by consent where required for non-essential cookies.

5. Retention

Contact form submissions and related email threads are retained for up to twenty-four months unless a longer period is needed to resolve an ongoing matter, defend legal claims, or meet archival standards for published corrections. Server logs are rotated on a schedule defined by our host, typically between thirty and ninety days. Cookie consent records persist for up to one hundred eighty days or until you clear cookies.

6. Sharing and disclosure

We do not sell personal data. We may share information with:

• Hosting and email delivery providers who process data on our instructions and under confidentiality obligations;
• Professional advisers (lawyers, accountants) when necessary for compliance or dispute resolution;
• Authorities when required by applicable law, court order, or to protect rights and safety.

Embedded Google Maps on the contact page may cause your browser to communicate with Google servers. Review Google's privacy policy for details on location and device data they may collect.

7. International transfers

Our primary infrastructure is selected to keep reader data handling predictable for a Singapore-focused publication. If any subprocessors process data outside Singapore, we assess appropriate safeguards such as contractual clauses or recognised certification frameworks before engagement.

8. Security

We implement administrative and technical measures appropriate to the nature of data we hold: HTTPS encryption in transit, access controls for editorial mailboxes, and staff guidance not to download contact exports to personal devices. No online transmission is completely secure; please use discretion when submitting information.

9. Your rights

Depending on applicable law, you may request access to personal data we hold about you, correction of inaccurate data, deletion where no overriding retention reason exists, restriction of processing, or withdrawal of consent for optional cookies. Submit requests to [email protected]. We respond within reasonable timeframes, typically thirty days.

You may lodge a complaint with the relevant data protection authority if you believe processing violates applicable rules. We encourage contacting us first so we can address concerns promptly.

10. Children

NewsRipple is a general audience news site not directed at children under thirteen. We do not knowingly collect personal data from children. If you believe a child submitted data through our form, contact us for deletion.

11. Third-party links

Articles may link to government portals, corporate statements, or cultural venues. Those destinations operate independently. Review their privacy policies before submitting personal data elsewhere.

12. Automated decision-making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals based on contact form or browsing data.

13. Marketing communications

We do not send promotional newsletters unless you explicitly opt in to a named list with clear unsubscribe instructions. Replying to a correction or enquiry does not subscribe you to marketing mail.

14. Changes to this policy

We may update this Privacy Policy to reflect operational or legal changes. Material updates will be noted by revising the "Last updated" date at the top of this page. Continued use after changes constitutes acknowledgement of the revised policy for non-material adjustments; significant changes may be highlighted on the home page for a reasonable period.

15. Data minimisation

We collect only what we need for stated purposes. Contact forms do not ask for your date of birth, national registration number, or payment card details. If you include extra information voluntarily, we may redact it before storing the thread in our editorial archive.

16. Breach notification

If a personal data breach likely to affect your rights occurs, we will investigate promptly, mitigate harm, and notify affected individuals and regulators where required by law. Given the limited categories of data we hold, our primary breach scenario is unauthorised mailbox access; we address that through strong passwords, two-factor authentication on editorial accounts, and immediate credential rotation if compromise is suspected.

17. Public interest and journalism

NewsRipple processes some information obtained from public sources — press releases, open datasets, event programmes — to write articles. That processing does not create additional personal data beyond what sources already published. When we quote identifiable officials or artists, we do so in a news reporting context with fair attribution.

18. Aggregated statistics

We may publish aggregate readership trends internally without identifying individuals. For example, knowing that environment articles peak on Tuesday mornings helps scheduling; no reader profile is sold or shared for advertising prospecting.

19. Do Not Track

Some browsers send Do Not Track signals. Because industry standards vary, we respond through our cookie banner rather than interpreting every DNT header automatically. Rejecting optional cookies aligns with limiting non-essential tracking.

20. Records of processing

We maintain an internal register describing data categories, purposes, retention, and subprocessors. Summaries are available to regulators on request and to readers who email [email protected] with a specific question about how their data was handled.

21. Staff and contractor obligations

Editors and contractors with access to contact inboxes sign confidentiality undertakings. Access is revoked on assignment end. Personal devices may not store exported contact spreadsheets.

22. Archiving and deletion requests

Published articles may mention individuals in a public capacity. Deletion of historical article text is exceptional and considered only when facts were wrong, privacy risk is disproportionate, or law requires takedown. Contact form data deletion requests are handled separately from editorial archives.

24. PDPA alignment

NewsRipple aligns its practices with the Personal Data Protection Act 2012 (Singapore) where applicable to our activities. We appoint a contact point for access requests, maintain reasonable security arrangements, and collect consent for non-essential cookies. National registration numbers and similar identifiers are not solicited through this website.

25. Cross-border readers

Readers accessing the site from outside Singapore should note that data may be processed on servers located in the region selected by our hosting provider. By submitting the contact form you acknowledge transfer for the purpose of responding to your message.

26. Sensitive topics in messages

Please do not send health, financial, or employment records through the contact form unless essential to a correction request. We delete attachments that appear unnecessary after the enquiry closes.

27. Your responsibilities

Provide accurate contact details so we can respond. Notify us promptly if your email address changes after a pending request. Misrepresentation may delay handling of legitimate privacy rights.

28. Transparency reports

We may publish annual summaries describing aggregate access requests received and cookies consent choices without naming individuals. Summaries help readers understand how the desk handles data at scale.

29. Updates to contact details

If you wish to update or delete contact form data before retention expires, email [email protected] from the same address you used originally so we can verify identity with reasonable certainty.

30. Questions from educators

Teachers using NewsRipple articles in classrooms may contact us for plain-language summaries of how student data is handled if pupils submit joint project enquiries through the contact form.

31. Contact

Privacy Officer
NewsRipple
111 Middle Road, #06-03 National Design Centre
Singapore 188971
Email: [email protected]